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Coronavirus Update

Dear Valued Customers,

With COVID-19 (the Coronavirus) dominating headlines around the globe, we wanted to take a moment to let you know that we have educated our Service Professionals to take appropriate and recommended precautions against virus transmission including:

  • Offer a warm smile and friendly greeting instead of a handshake

  • Wash hands often and thoroughly

  • We have provided hand sanitizer and wipes on every truck

  • Wear protective shoe covering and latex gloves

  • Stay home if you are feeling sick

Our commitment to your complete satisfaction is exceeded only by our commitment to your health and safety. If you’ve scheduled service with us already, or are thinking of doing so, rest assured in knowing that the technician coming to your residence is coming prepared not just to do the job, but to do so in the safest manner possible.

During our visit, we are asking all parties to please keep a safe distance (six to eight feet) once our team is in your home and while working. We know this will feel awkward, but it is the recommended strategy for mitigating the spread of the virus.  If you have a separate entrance to your basement, that you would like us to use, please let us know

Thank you for choosing to work with us. We’re all in this together, and the least we can do is continue to guarantee your comfort!



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